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Important Functions Your Spa Software Should Support

What’s your spa management software capable of? You can revolutionize the way your spa or salon operates, increase client satisfaction, and expand your reach extensively when you start using the right computerized system. Also known as a salon appointment scheduler, the right software must have several important features to bring more business to you.

Booking Appointments

Ant effective spa applications must make it easy for customers to book appointments. When customers are able to schedule appointments online via your website, you are setting yourself up for more business. With a clearly marked calendar, each individual staff will always know what’s up next, and color codes will make the entire booking experience neater, and more convenient.
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Timely Reminders
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So, can you afford to get in touch by phone with each one of your customers each day to remind them of their next salon appointment? Yet, it’s very easy to lose revenue due to no shows related to customers who forgot their appointments. The beautiful thing about a salon appointment scheduler is that it incorporates email and text messaging features which are handy in sending reminders and custom messages to customers in relation to their appointments. The automated messages will also include notifications in case of any schedule changes.

Timely appointment reminders make it easy for customers to stick to the schedule, and in case of inability to show up, customers may inform your salon ahead of time so that quick rescheduling is done. Ultimately, you’ll be able to save time as well as important business.

Customer Management

Spa management software should have a feature that allows your business to establish relationships with clients while tracking every single engagement you’ve had with each one of them. This function ought to have detailed appointments records, client profiles that feature their particular requirements, upcoming appointments, and customer contacts.

Close customer relations make it possible to harness your salon system to offer a loyalty and reward plan where top buyers are rewarded with free gifts, loyalty scores, or special discounts. Such programs motivate customers to keep coming back.

Point of Sale

The point of sale functionality is critical to the successful and efficient operations of your salon. To be able to support different methods of payment, this element is very important. Your POS will also support inventory management, tax management, invoicing, and receipts. You may also monitor and safeguard all sales transactions, and thanks to use authentication and authorization, data security is maintained.

So, spa management software is critical to the overall success of your business. Before selecting a suitable system for the task, ascertain that it facilitates appointment bookings, well-timed reminders, point of sale, and client relationships.